RETURN Policy:

• All sales are final; however, if an item is damaged during transit, it may be eligible for a refund.

• Return Conditions: To qualify for a return, the product must be in its original state: unused, with tags, and in the original packaging. A receipt or proof of purchase is also required.

• Initiating a Return: Should you wish to return an item, please reach out to us at TheArTYst@tysbydesign.com. Upon approval of your return, we will provide a prepaid shipping label and detailed instructions for the return shipment. Please note, returns without prior approval will not be accepted.

• Inquiries: For any questions regarding returns, please contact us at TheArTYst@tysbydesign.com.

Product Inspection and Issues:

• Upon receiving your order, please examine it immediately. If you find any defects, damage, or discrepancies, contact us promptly so we can assess the situation and rectify it.

Non-Returnable Items:

• Some items are not eligible for return, including custom-made products (like special orders or personalized items), hazardous materials, flammable liquids, or gases. If you have any concerns about your specific item, please contact us.

• Please note, items purchased on sale or gift cards are non-returnable.

Refunds:

• Once we receive and inspect your returned item, we will inform you of the refund status. If the refund is approved, it will be processed through the original payment method. Be aware that it may take some time for your bank or credit card company to process and post the refund.